WBS Quality & Design Support- Quality Management

We create, process, handle and close the complaints related to incoming products. We coordinate with suppliers to solve defects in products or documentation. We utilize the Enterprise Resource Planning (ERP) system to create complaints. We also request 8D reports from suppliers if there are any errors in the documentation. Once all the complaints are resolved, we close the complaint in the ERP system.

BENEFITS

With our assistance, you can save time in coordinating with suppliers for defects in products or documentation. Moreover, you can make timely decisions on affected goods based on criticality of defect, amount of deviation and justification provided by the supplier. Once you know the root cause of defect, you can take corrective and preventive actions. We assist you in coordinating with suppliers to eliminate the issue permanently and ensure that the next delivery of the article is defect free.